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MiLogin is the State of Michigan's Identity Management solution that allows users the ability to access many state services and systems online, across multiple departments, using a single user ID and password.

For example, if you currently access:

• Secretary of State Online Services (CARS)
• MDHHS MI Bridges
• MDHHS myHealthButton
• Michigan Office of Retirement Services (ORS)'s miAccount
• Treasury eServices for Individual Income Tax
• Unemployment Insurance Agency's Michigan Web Account Manager (MiWAM) or Pure Michigan Talent Connect (PMTC) online services

Please do not create a new MiLogin account if you already have one to access the following online services:

• Secretary of State Online Services (CARS)
• MDHHS MI Bridges
• MDHHS myHealthButton
• Michigan Office of Retirement Services (ORS)'s miAccount
• Treasury eServices for Individual Income Tax
• Unemployment Insurance Agency's Michigan Web Account Manager (MiWAM) or Pure Michigan Talent Connect (PMTC) online services

Address Confidentiality Program Participants: If you already have a MiLogin account and think someone knows your password or can get into your email, you should create a new email account. Use the new account to create a new MiLogin user ID and password.

First-time user

1. Click on the "Create an Account" button and walk through the process of creating a new account.
2. You will need to provide a unique and verifiable email address during the sign-up process.
3. Your email address will be verified by sending a One Time Password (OTP) to it.
4. You will have to enter the OTP during the sign-up process, so please make sure you have access to the email address.

^*The ability to login with email address is only available for users who have a unique email address associated with their account.

Don't have an email address?

There are a number of email providers who provide an email address and services at no cost. A few popular email providers are listed below. These are commercial provider organizations, and are not affiliated with the State of Michigan. Your email messages will not be stored on State of Michigan systems.

• Gmail: https://www.google.com/gmail/about/#
• Yahoo Mail: https://login.yahoo.com/account/create
• Microsoft Live Hotmail: https://outlook.live.com/owa/

These are commercial provider organizations, and are not affiliated with the State of Michigan. Your email messages will not be stored on State of Michigan systems.

If you would like to permanently deactivate your MiLogin public portal account:

1. Use the link provided on the "Settings" page to initiate the deactivation process.
2. You will be prompted to confirm your choice to permanently deactivate your account and complete Multifactor Authentication (as required) to deactivate your account.
3. Upon completing self-service account deactivation, the account is permanently deactivated (disabled).

Click on the Forgot your password link to initiate the password reset:

1. You will be asked to enter in your current User ID.
2. Select a security option to verify your identity.
3. Enter a new password to reset the forgotten password.

If your account has been temporarily locked, it will automatically be unlocked after 30 minutes. To unlock your account before this time, please use the information below in the Contact Us section.

MiLogin now allows you to Re-Activate your account as long as you have a unique email or phone number in your profile. If your account has been disabled and you were not prompted with a link to activate your account, then please use the information in the Contact Us section below.

To access the MiLogin in the future, you must complete the steps outlined in Create New Account/Sign Up to create a new account.

If you own more than one MiLogin User ID, this process will help you to merge multiple IDs into one primary ID while retaining all your current access to applications. It is possible that you have more than one MiLogin User ID and may not realize it.

For example, the User ID you use to log into MDHHS MiBridges, Michigan Treasury eServices, Secretary of State online services, or to file an Unemployment claim are all MiLogin User IDs.

You only need one MiLogin User ID to access any of these applications, if you use different User IDs to access these applications, then you would benefit from the ID Merge process.

How does it help you?

You will only need to remember one User ID and password and will be able to reset password yourself if you ever forget it.

What User ID will I use going forward?

The User ID you have logged in with will become your primary account User ID.

What you will need before you start?

Please have the full User IDs and passwords for other MiLogin accounts to merge with your primary account. If you have forgotten the password on a particular account(s), please go to the Forgot your password link and reset your password before starting the ID merge process.

You can also skip the User ID Merge by clicking on the "REMIND ME LATER" button, when prompted.

Learn more about User ID Merge

MiLogin users can now login without a password also known as passwordless login. Upon enrolling an eligible device for passwordless login, users can log in by simply looking at or touching their compliant device or security key.

For more details on passwordless login and how to enroll, please refer to the MiLogin - Passwordless Login User Guide.

If additional assistance is required beyond assistance found in the Passwordless Login user guide, then please use the information in the Contact Us section below.

When you are accessing any protected application in MiLogin, you will be prompted to perform additional authentication to verify your identity. You can select one of the available options to proceed with MFA.

Based on the information (phone number, mobile number and/or email) available in your account, below MFA options will be displayed:

This option will be displayed when mobile number is present in your profile.

1. After clicking on this button, you will receive a PIN via a text message on your mobile.
2. Please enter this passcode in MiLogin page and submit to verify your identity.
3. Once verified successfully, you will be redirected to the protected application. If you haven't received the passcode or not able to verify the passcode, please click on the "BACK" button to use different MFA option.

This option will be displayed when mobile number is present in your profile. This option requires to install and use the "IBM Security Verify" mobile app on the smart phone device.

After clicking on this button, you will be redirected to a MiLogin page instructing on how to install the "IBM Security Verify" app and register your account to "IBM Security Verify" mobile app.

The instructions for the one time registration of the IBM Security Verify App for MiLogin are listed below:

1. On your mobile device, go to the app store, search for and install the "IBM Security Verify" App.
2. Once the IBM Security Verify app is successfully installed, open the app from your mobile device and click on the QR code icon from the app.
3. Scan the QR code displayed on MiLogin page and follow the directions to complete the registration process.
4. When completed, click the "BACK" button on the MiLogin page to navigate to the MFA option page.

IBM Security Verify

This option will be displayed if you have registered your account with "IBM Security Verify" mobile app.

After clicking on this button, you will be redirected to a MiLogin page instructing on how to verify your request sent to "IBM Security Verify" app installed on your mobile device.

The instructions to verify your request through "IBM Security Verify" app are listed below:

1. On your mobile device, open the "IBM Security Verify" app.
2. From the "IBM Security Verify" app, approve the request.
3. Once approved, your browser will be redirected to the MFA protected application. If you haven't received the approval request on your mobile device or not able to verify the request, please click on the "BACK" button to use different MFA option.

This option will be displayed when work phone number or mobile number is present in your profile.

1. After clicking on this button, you will receive a PIN via a phone call on your mobile.
2. Please listen to the call and enter the passcode in MiLogin page and submit to verify your identity.
3. Once verified successfully, you will be redirected to the protected application. If you haven't received phone call for the passcode or not able to verify the passcode, please click on the "BACK" button to use different MFA option.

This option will be displayed when the protected application has enabled this option and email is present in your profile.

1. After clicking on this button, you will receive a passcode via an email message on your email mailbox. If you haven't received the email, please check your SPAM folder.
2. Once received, please enter this passcode in MiLogin page and submit to verify your identity.
3. Once verified successfully, you will be redirected to the protected application. If you haven't received the email or not able to verify the passcode, please click on the "BACK" button to use different MFA option.

This option requires to install and use the authenticator (for ex. Microsoft Authenticator, Google Authenticator, IBM Security Verify etc.) mobile app on the smart phone device.

After clicking on this button, you will be redirected to a MiLogin page instructing on how to install the app and register your account to Time Based One Time Passcode (TOTP) mobile app.

The instructions for the one time registration of the authenticator App for MiLogin are listed below:

1. After clicking on this button, you will receive a passcode via an email message on your email mailbox. If you haven't received the email, please check your SPAM folder.
2. Once received, please enter this passcode in MiLogin page and submit to verify your identity.
3. Once verified successfully, you will be redirected to the protected application. If you haven't received the email or not able to verify the passcode, please click on the "BACK" button to use different MFA option.

This option will be displayed if you have registered your account with any authenticator (for ex. Microsoft Authenticator, Google Authenticator, IBM Security Verify etc.) mobile app.

After clicking on this button, you will be redirected to a MiLogin page to enter one time passcode from the installed authenticator app on your mobile device.

In the event you are still having log in issues, please contact the appropriate agency help desk for the application or online service you are trying to access.

That contact information will be available on the application webpage. When speaking to the customer support person, please indicate you are having an issue with your MiLogin account access.